Frequently Asked Questions

A COO, or Chief Operating Officer, is a high-ranking executive within an organization, typically reporting directly to the CEO (Chief Executive Officer) or the company’s board of directors. The role and responsibilities of a COO can vary from one organization to another, but their primary focus is on the day-to-day operations and overall efficiency of the company.

An Online Business Manager (OBM) is a professional who helps business owners and entrepreneurs manage the day-to-day operations of their online businesses. OBMs typically have a wide range of skills and responsibilities, and their role can vary depending on the needs of the business they are working with.

A virtual assistant or VA is an individual who provides certain services for your business from a remote location. Depending on the setup, virtual assistants can work for your business on a part-time or full-time basis.

VAs have a wide range of skills and expertise. Their work can be divided into three broad categories:

Administrative Support
Marketing Support
Systems Support

In many cases, regular employees are also full-time employees. On the other hand, VAs offer more flexible employment set-ups. They can work between 20-40 hours each week. This is why many business owners hire a VA on a need-to-need basis.
Startups and small business owners usually have fewer resources than larger, established businesses. After all, there’s a lot of work to do when you’re starting a business! More often than not, a startup team will be stretched out too thinly. It isn’t uncommon for them to juggle multiple roles and most tasks.
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